Refund Policy
Simple, Transparent
& Hassle-Free Refunds.
At TripWorks, we believe in clarity and transparency. Please read our Refund Policy carefully to understand how refunds are processed.
Book with ConfidenceTimely Processing
Secure & Safe
24/7 Support
1. General Policy
- Refunds are subject to the fare rules and policies of the airline, hotel, or other travel service provider.
- TripWorks acts as an intermediary between you and our service providers. We process refunds on behalf of the respective provider.
- Refund eligibility depends on the type of booking, fare rules, ticket status and cancellation time.
2. Flight Bookings
| Cancellation Time (Before Departure) | Refund Eligibility | Remarks |
|---|---|---|
| More than 7 days | Eligible for full/partial refund | As per airline fare rules |
| Within 7 days to 24 hours | Eligible for partial refund | Cancellation charges apply |
| Within 24 hours | Usually non-refundable | As per airline fare rules |
| No-show | Non-refundable | No refund for no-show cases |
- Confirmed special fares are non-refundable for voluntary cancellation.
- If payment succeeds but no ticket is issued, TripWorks verifies the supplier status before processing the eligible refund.
- Convenience fees charged by TripWorks are non-refundable unless the booking itself is cancelled.
- Taxes, airport charges, and third-party fees are refundable only as permitted by the airline.
3. Hotel Bookings
- Refunds depend on the property’s cancellation policy mentioned at the time of booking.
- Free cancellation, if available, is fully refunded when cancelled within the stated policy period.
- Late cancellations or no-shows are non-refundable as per the hotel policy.
4. Other Services
- For services such as travel insurance, visa assistance, activities and packages, refundability follows the respective provider’s policy.
5. Refund Process
- Once a refund is approved by the airline, hotel or partner, TripWorks processes it to the original payment method.
- The refund status can be tracked from your booking using the TripWorks reference.
✓
UPI / Wallets
3–7 business days
✓
Credit / Debit Cards
7–14 business days
✓
Net Banking
5–10 business days
Refund timelines may vary depending on your bank or payment provider.
6. Important Notes
- Promo fares, special discounts, confirmed special fares and non-refundable bookings are not eligible for voluntary cancellation refunds.
- Name changes or itinerary modifications may incur additional charges as per provider policy.
- TripWorks reserves the right to deduct applicable charges as per the selected fare rules.
Your Trust, Our Priority
We are committed to a clear booking experience and a traceable refund process.